Practice management for UK accountancy firms

Your Practice.Under Control.Finally.

Practice management software built for UK accountancy firms, with every client, deadline, job and review in one place, with automated alerts that keep work moving and reports that show how the practice is really performing.

  • Deadlines
  • Job Tracking
  • Review Queue
  • Client Documents
  • Practice Reporting
  • AI Assistant
One connected workspace01 / Practice Control
Practice overviewIllustration · sample data
Your practice at a glanceOverview

48

Clients

23

Active jobs

4

In review
Work in motionClient / status
ETExample Trading LtdVAT returnDue in 2 days
SPSample Partners LLPAnnual accountsIn review
ESExample Studio LtdConfirmation statementFiled
Every job, one clear path

From the first request to the final sign-off.

The Challenge

Most practices still track deadlines in spreadsheets, chase client records by hand, and have jobs sitting in review with no escalation. Partners can't see who is carrying what until something is late. Practice Control replaces that with one live system the whole team works from.

The difference

From chasing to in control.

  • Deadlines tracked in a spreadsheet, manually sorted and chased
    Every HMRC and Companies House date tracked, with alerts before they're due
  • Jobs sit in review with no alert, leaving the bottleneck invisible
    Review queue with day-5 reminders and day-7 escalation alerts
  • Progress depends on asking people for updates
    Live pipeline and workload, visible without asking anyone
  • Missing client records discovered too late
    Outstanding documents tracked per client, with completion rates

The Platform

Everything Your Practice Runs On.

Six connected modules, one login. Your team works from a single source of truth, without spreadsheets or chasing for updates.

Module 01

Executive Dashboard

The whole practice at a glance, the moment you sign in.

  • Live KPIs: clients, active jobs, overdue, due in 30 days, awaiting info, review queue
  • Workflow pipeline and team workload charts
  • “Needs attention” panel for overdue deadlines and critical alerts
  • Filters and one-click export

Insight & Control

See How the Practice Is Really Performing.

Practice Control doesn't just store work. It measures it. Partners get the numbers they need to manage capacity, quality and client behaviour.

Reports

Performance Overview

A trailing six-month view of practice health, exportable to PDF and CSV.

  • Average review turnaround and jobs completed on time
  • Job completion trends against target
  • Client growth and new clients per month
  • Weekly backlog trend
Team

Staff & Workload

Who is carrying what and who has room for more.

  • Active and overdue jobs per staff member
  • Reviews completed and average turnaround
  • Capacity view to balance work across the team
  • Workload chart on the dashboard
Bottlenecks

Queue Analysis

Find out where work gets stuck before clients notice.

  • Longest-waiting job types in the queue
  • Days waiting by stage
  • Document completion by client type (sole trader, limited company, partnership)
Configure

Built Around Your Firm

Set it up the way your practice already works.

  • Your own pipeline stages and client types
  • Email templates with your letterhead
  • Your logo, colours and favicon throughout
  • Role-based user management

Built-in AI assistant

Ask questions about your clients, jobs and deadlines in plain English, get help drafting an email or note, or ask how to do something in the app. The assistant only sees what you can see, and it can't change anything.

AssistantIllustration

Which VAT returns are due this month, and who is preparing each one?

Here are the VAT returns due this month, each with its client, due date and preparer.

I can only show what you have access to, and I can't change anything.

Security & Compliance

Built for Regulated Practices.

Accountancy firms hold sensitive client data. Practice Control is designed around UK data-protection and professional standards from day one, and tells you plainly what it does and doesn't cover.

Secure access & authentication

Every account enrols in app-based two-factor authentication (Google Authenticator, Authy, 1Password and similar) on its first sign-in. Repeated failed attempts lock the account for 15 minutes. Sessions are encrypted and 2FA secrets are encrypted at rest (AES-256).

Immutable Audit Trail

Every action that touches client data is logged at database level. The log can't be edited or deleted, not even by an administrator.

GDPR Right of Access

Export everything held on a client in a single download whenever they request it.

Right to Erasure, Done Properly

Personal identifiers are anonymised while job, deadline and review records are kept, balancing GDPR with AML record-retention duties.

Three Clear Roles

Staff, Practice Manager and Admin. Only managers sign off reviews and create clients; only admins change branding, users and anonymisation.

Full Activity History

Sign-ins, password changes, 2FA set-up and user changes are all recorded in the activity log for your reviews.

Retention Controls

Archived clients are flagged for anonymisation review after a configurable period, set to match your firm's retention policy.

Frameworks Practice Control is designed around

  • UK GDPR & Data Protection Act 2018
  • Anti-Money Laundering Regulations 2017
  • ICAEW Practice Assurance
  • ISQM (UK) 1 Quality Management
  • Professional Conduct in Relation to Taxation (PCRT)

A transparent compliance statement

Inside the app, a dedicated Compliance page sets out which obligations the software meets today and which remain your firm's responsibility (for example, customer due-diligence records held in your AML tool). A clear picture for your quality and risk reviews.

Getting Started

Up and Running, Without the Disruption.

We set Practice Control up with you, step by step. Nothing goes live until you're happy with it.

  1. 1

    Discovery

    A 45–60 minute session to understand your clients, the deadlines you track and how work moves through your team today.

  2. 2

    Workspace Setup

    Your firm's workspace is created with your branding, users, roles, pipeline stages and client types.

  3. 3

    Import Your Clients

    Bring your existing client list across from a spreadsheet, with no retyping. We check the data with you before go-live.

  4. 4

    Go Live & Review

    Your team starts working from Practice Control. We review it together over the first few weeks and fine-tune alerts, stages and templates.

Works the way you do

Connects to the Tools You Already Use.

Nothing to install. Practice Control runs in the browser on any device and works alongside your existing software.

Xero

Contacts & invoices sync (read-only)

Sage

Contacts sync (read-only)

IRIS

Import from your IRIS export

Outlook & Gmail

Send from your own mailbox

Excel & CSV

Client import and report export

Any Web Browser

Desktop, tablet or phone

Accounting-software connections are read-only. Practice Control never writes back to Xero, Sage or IRIS. A built-in staff training guide and first-login tour help your team get started.

Recently added

  • Work templates and recurring jobs
  • Client portal with automatic reminders
  • Time tracking and budgets
  • My Week for every team member

On the roadmap

A full two-way email inbox and video tutorials for every workflow.

Pricing

Simple, Per-User Pricing.

Pay only for the people who use it. Choose annual billing for the best price, or pay monthly with no long-term commitment.

Foundation

£35

per user, per month
billed annually

or £40 per user, billed monthly

Save 12.5% with annual billing

Run the practice from one place

  • Client Portfolio
  • Executive Dashboard
  • Deadlines Calendar
  • Automated communications
  • In-app help
Ask about Foundation

Advanced

£50

per user, per month
billed annually

or £60 per user, billed monthly

Save 17% with annual billing

Everything in Foundation, plus

  • Automation Rules
  • Review Queue
Ask about Advanced

Enterprise

Custom

tailored to your practice

For practices that need a solution shaped around their own structure, workflows and requirements.

Everything in Advanced, plus

  • Pricing agreed with you
  • Tailored to your practice requirements
Talk to us

Implementation

Two Ways to Get Started.

Self Setup

No additional cost

Create your workspace, import your clients from a spreadsheet and configure it yourself, with in-app help and the built-in staff training guide.

Create your workspace
Recommended

Guided Implementation

Quoted after your discovery call

We work with you to implement Practice Control around your practice's requirements, including your pipeline stages, client types, alerts, templates and team roles, so it fits from day one.

Book a discovery call

Not sure which plan fits?

Book a discovery call and we'll recommend the right plan and setup for your practice.

Book a Discovery Call

All prices are in GBP and exclude VAT. Per-user pricing applies to each active user in your firm's workspace. Annual plans are billed upfront for 12 months. Enterprise and guided implementation pricing is confirmed in writing following a discovery call. Contact tejneet@ai-efficacy.com · ai-efficacy.com

Ready to stop chasing spreadsheets?

See Practice Control running with real practice workflows, deadlines, reviews, documents and reporting in a short, no-obligation demo.

Or reach out directly: tejneet@ai-efficacy.com · ai-efficacy.com

How we use your Google and Microsoft data

Connecting a mailbox is optional and each person connects their own. With Gmail we only ask permission to send email on your behalf, and we do not read your inbox. With Outlook we also read the emails you exchange with your clients, live and without storing them. You can disconnect at any time. Full details are in our Privacy Policy.