Terms of Service

Draft, pending legal review.

Who provides the service

Practice Control is provided by Ai Efficacy Ltd, a company registered in England and Wales (company number 17126148), of 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Questions about these terms can be sent to practicecontrol@practicecontrol.app.

Who can use it

Practice Control is for accountancy and bookkeeping firms and their staff. The firm that signs up is responsible for the people it adds, for keeping their sign-in details secure, and for the client information it puts into the service.

Your data

The firm remains in control of its client data. We process it only to provide the service, as set out in our Privacy Policy. A firm can export or delete its data, and we will help with requests from the people the data is about.

Connected mailboxes and other accounts

Connecting an Outlook, Gmail, Xero or Sage account is optional. Each person connects their own mailbox and can disconnect it at any time from My Account, or revoke access from the Google or Microsoft account settings. Email is only sent when a person or a reminder they own sends it, from that person's own mailbox.

Acceptable use

Do not use the service to break the law, to send unsolicited marketing, to attempt to access another firm's data, or to interfere with the service.

Availability and changes

We work to keep the service available but cannot promise it will never be interrupted. We may improve or change it, and will give reasonable notice of changes that matter to how you use it.

Liability

Practice Control supports a firm's own professional judgment. It does not replace it, and the firm remains responsible for its filings, deadlines and advice. Nothing in these terms limits liability that cannot be limited by law.

See also our Privacy Policy.